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Effective Communication
No matter what your job description or area of work, effective communication
is a pre-requisite for success, not a competitive advantage. Each day we
are called upon to communicate with other employees, suppliers, contractors,
government authorities, customers and staff.
Some of What You'll Learn in Effective Communication
- Identify key components of good communication.
- Understand the importance of good communications at work.
- Reduce the amount of conflict and confusion caused by misunderstandings.
- Provide effective feedback to other employees.
- Remove the barriers to good communication.
- Understand and use verbal and non-verbal communication effectively.
These compelling seminars in a box include:
- Baseline strategies for success
- Step-by-step instructions for how to improve keyperformance areas
- A versatile approach for groups or individuals
- An interactive video and CD-ROM with—Workbook, Facilitator’s Guide
and Flip Charts
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