Professional Supervision Skills
How to bring out the best in your people -- and the leader in you

Learn the techniques that can get your people motivated ... the skills that get your jobs done fast and done right ... and the insights that will help you build on your natural leadership abilities. If you're a new supervisor, this program will break you in fast. If you're good now, it will help you get even better.

PROGRAM HIGHLIGHTS

• Recognizing and tapping each employee's hidden strengths
• How to exercise authority without antagonizing others
• Ways to keep your people focused on top priorities
• The 5 most common mistakes new supervisors commit
• How to write a job description
• Step-by-step guidelines for handling reprimands and layoffs