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Categories by Subject: Management and Leadership

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Assertiveness Skills for Managers & Supervisors   
Basics of Profitable Customer Service   
Building Winning Teams   
Confidence, Composure & Competence for Working Women   
Creating a Motivated Team   
Dealing with Employee Discipline & Performance Problems   
Effective Performance Management   
Effective Supervision   
Empowering Employees DVD   
Exceptional Customer Service   
Feedback Skills for Supervisors DVD   
How to Deal with Cultural Diversity in the Work Place   
How to Delegate Work and Ensure It's Done Right   
How To Discipline Employees and Correct Performance Problems   
How to Hold Successful Meetings   
How to Overcome Negativity in the Workplace   
How to Supervise People (by JWA)   
How to Supervise People (by Pryor Resources)   
In An Instant- Set   
Making Customer Service Count   
Management Skills for New Managers & Supervisors   
Management Skills for Secretaries, Administrative Assistants and Support Staff   
Managing Change   
Negotiation Skills   
Professional Supervision Skills   
Project Management   
Project Management with Larry Johnson   
Succeeding as a First-Time Manager   
Supervising the Difficult Employee DVD   
Team-Building Skills for Managers & Supervisors   
The BEAR Essentials of Business   
The New Supervisor DVD   
Unlocking the Secrets of Microsoft® ExcelTM   
Whale Done!   
Winning Leadership Strategies