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Categories by Subject: Customer Service

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WiseNow Media Training Title - Winning Customer Loyalty

Winning Customer Loyalty DVD

Volume One:

Winning Customer Loyalty...Eliminate Customer Turnoffs looks at what really alienates your customers. What makes them want to stay away and not buy your product. Each time we experience poor service we are tempted to join the chorus of complainers. But a more fruitful use of such experiences is to learn from what others do poorly so that we can provide the best in service to our customers. Comes with DVD, CD Audio and Guide booklet. 26 minutes

Volume Two:

Winning Customer Loyalty...Exceed Customer Epectations shows you how to really exceed the expectations of your customers and gain their loyalty. It takes the ambiguity out of what it means to "give your customer more" when they really don't expect it. It shows you how to set yourself apart from your competitors. Comes with DVD, CD Audio and Guide Booklet. 28 minutes

  Ordering:

  Product Code Item Price
Winning Customer Loyalty (Volumes I & II) - 2 DVDs, 2 CDs, and 2 books J1081DVD US $259.90