Practical Coaching Skills for Managers
How to help your people excel in all they do

Good coaching skills let you empower your people without setting them adrift ... keep them on track without riding herd ... and push them to be their best -- without pushing them too hard. These tapes will help you and your company move successfully from traditional management to teams.

PROGRAM HIGHLIGHTS

• Understanding the differences between coaching and managing
• Best ways to get new employees up to speed fast
• Identifying and eliminating procedures that stifle people
• How to draw up action plans for your people and tie them to a timeline
• 5 characteristics of effective feedback
• How to turn team conflict into positive change